Wednesday, April 24, 2024

MyServiceNSW expands to land tax management

The NSW Government’s MyServiceNSW platform has been expanded to include the ability to manage land tax obligations.

The addition of Revenue NSW’s Land Tax Online service to MyServiceNSW accounts allows people to now seamlessly move between paying or managing land tax to other services like renewing a driver licence or applying for cost-of-living support and vouchers, the Government announced today.

“As life gets busier, our time becomes more precious so keeping government transactions as simple as possible is increasingly important. Whether it is registering a vehicle, checking demerit points or applying for government rebates, once again, the MyServiceNSW is making interactions with the government even easier,” said Minister for Customer Service and Digital Government, Jihad Dib.

“The MyServiceNSW account expands on the face-to-face experience of more than 114 Service Centres across the State to make your dealings with the government easy to access and quicker to complete where possible.”

Once linked, customers will be able to view or manage their land tax, lodge a return, request an exemption, access their notices of assessment, pay or set up a payment plan. People can also opt-in for digital notifications via their account, giving customers an alternative to paper notices and speeding up their delivery time from ten business days to just 48 hours. The migration to the MyServiceNSW Account delivers on Revenue NSW’s customer-centric commitment and will help the 175,000 customers who own land in NSW and pay land tax stay on top of their obligations.

The move follows making the management of fines available through MyServiceNSW accounts in February 2023 with more than 36,000 people now having linked the fines service to their account. With more than 2.7 million logins into MyServiceNSW accounts each month to complete everyday transactions like renewing a Working with Children Check or applying for Digital Trade Licences the addition further cements the account as a one-stop-shop for government services.

Customers will be able to continue to manage their land tax obligations on the Revenue NSW website, in person at a Service NSW Service Centre, by calling 1300 139 816, with BPAY payments or via post. Land tax is an annual tax levied at the end of the calendar year on property which is above the land tax threshold. In most cases a principal place of residence is exempt, and other exemptions and concessions may apply.

“The migration of the Land Tax Online platform into MyServiceNSW accounts puts customers in control of how they manage their tax obligations,” said Minister for Finance, Courtney Houssos.

“Gone are the days where it is one account for licencing and another account for taxes, people now have more ways to connect and transact with government in one convenient digital location.

“This initiative continues the Government’s commitment to accessibility and openness and will significantly improve customer experiences.”

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