North and Far North Queenslanders are set to have easier access to government services closer to home, as a new mobile ‘service centre on wheels’ hits the road this week.
This Mobile Service Centre forms an important part of Service Queensland – launched yesterday – a new, more connected way to access Queensland Government services online, over the phone, and in person.
Customers visiting the mobile service centre will be able to process in-person services such as:
- Licences for driver, marine, tattoo, auctioneer, motor dealer, fossicking, debt collector and security firm;
- Most registration and photo ID cards;
- Leasehold applications and payments;
- Birth, death and marriage certificate applications;
- Community liquor permits;
- Seniors, Carer and Companion Cards applications;
- SPER and infringement payments
Customers will have the flexibility to make an appointment in advance or visit the Mobile Service Centre on the day without a booking, giving them more choice in how and when they access services.
The Service Queensland Mobile Service Centre will operate on dedicated regional circuits, visiting multiple communities across North and Far North Queensland on a regular schedule. A publicly available forward itinerary will allow Queenslanders to see when the mobile centre is due in their town and plan their visit in advance.
The mobile service centre will also provide a flexible service delivery option, enabling rapid deployment to communities affected by natural disasters or other emergencies when additional support is needed.
Minister for Customer Services, Steve Minnikin said the Service Queensland Mobile Service Centre would deliver easier access to government services for Queenslanders living in regional towns.
“The Crisafulli Government has a plan for customer services to stretch across every arm of government and deliver Australia’s most customer service-focused government, no matter where you live,” Minister Minnikin said.
“Those living in smaller towns across North and Far North Queensland will be able to renew their licence, pay their registration, apply for a marriage or birth certificate, or get industry licencing services such as community liquor permits, all in one place.”
For more information on upcoming visits or to learn more about Service Queensland Mobile Service Centre, visit service.qld.gov.au.
