WA Health Minister, Meredith Hammat, has announced the appointment of Correne Bartlett as the new Director of the Health and Disability Services Complaints Office (HaDSCO).
Ms Bartlett (pictured) was until recently the Chief Clinical Services Officer at Ngala and will take on the HaDSCO role on 1 October.
With nearly 20 years’ experience in health, mental health, disability, and community services, and having previously held the role of Deputy Director at HaDSCO, Ms Bartlett brings a wealth of knowledge and strong understanding of the office’s operations and strategic priorities, said Minister Hammat.
She steps into the position following the departure of the current Director Sarah Cowie who leaves on 30 September.
“I congratulate Ms Bartlett on her appointment and look forward to working with her in this important role,” said Ms Hammat.
“Her experience and knowledge of both the sector and HaDSCO position her well to lead the office in continuing to meet the evolving needs and expectations of the community.
“I’d also like to thank Ms Cowie for her strong leadership of and strategic direction for HaDSCO through promoting accountability, fairness, and public confidence in health and disability services across the State.
“Ms Cowie has led HaDSCO through significant change while maintaining its effectiveness, reputation and commitment to delivering positive outcomes for the community. I wish her all the best for the future.”
HaDSCO is an independent statutory authority that provides an impartial complaints resolution service for health, mental health, and disability services (outside of the National Disability Insurance Scheme) in Western Australia.
It covers the public, private, and not-for-profit health and mental health sectors, prison health services, and health services in the Indian Ocean Territories and in immigration detention centres in Western Australia.
It also administers the statutory Code of Conduct for unregistered health practitioners, and the Director of HaDSCO can issue prohibition orders to the practitioners to prevent them from providing health services which are harmful and unsafe.
